Shipping Policy

Note: Due to the current COVID-19 situation, it may take an additional 7 days to the suggested delivery times below. We apologise for this inconvenience & we will do our best given the current circumstances.

AUSTRALIA WIDE SHIPPING ONLY. We only provide to Australian residents & do not currently provide any services or products to clients outside of Australia. We only send parcels to Australian addresses. 

Hill’s Herbal Health Detoxification & Lifestyle Changing Program & Product Purchases

Via Express Australia PostShipping Fee Delivery time
For all orders over $100FREE SHIPPING1-3 business days.
For orders under $100$101-3 business days.

Click here for tracking your parcel & simply enter the tracking number you received from us. If you need any assistance tracking your parcel, please feel free to contact our office. 

FREE EXPRESS SHIPPING is provided on all HHH Detoxification & Lifestyle Changing Program & Product Purchases over $100 via Australian Post. We will send your HHH Detoxification & Lifestyle Changing Program &/ or Product Purchase as soon as we have finalised your Hill’s Herbal Health Assessment. Please be aware that you have to fill out the health questionnaires that we will send you after your purchase before we can formulate your products. We will send your parcel via Express Australia Post and we will usually deliver within 1-3 business days after you have filled out the health questionnaires.

In case of a split or delayed parcel delivery                          

Note: In order to provide you with the best possible individualised HHH Detoxification & Lifestyle Programs, on occasions, we will need to order herbs/ superfoods that we do not have in stock to finalise your order. If we are waiting on herbs/ superfoods to finalise your order, we will send two deliveries to you, so that you can start your HHH Detoxification & Lifestyle Program as soon as possible. We will send you the formulas and supplements for Week 1 of the 21 DAY CLEANSE NOURISH & HEAL DETOX via Express Australian Post which is usually made up of the following: 

  • Bowel Cleanse Formula #1™ (cathartic) – 110 capsules 
  • Rainbow Superfood Elixir™ – 500g
  • B12, B6 & Folate Sublingual – 50 tablets 

Note: If you receive a split order, you will receive the second parcel with the remaining formulas and supplements for the HHH Detoxification & Lifestyle Program, also via Express Australia Post (to the same postal address unless you notify us otherwise), usually within 3-5 business days after of placing your initial order. If for whatever reason, your second parcel does not arrive & you have already started your HHH Detoxification & Lifestyle Changing Program, please contact us & we will let you know how to continue the program with minimal interruption. We will do everything we can to assist you with your healing journey. 

Note: Hill’s Herbal Health holds the right to not compensate you if you experience financial loss as a result of a delayed order due to circumstances or events outside of our control, including a flood or fire; accident or illness to one of the Hill’s Herbal Health staff, or theft of the company’s products. We will, however, notify you via email or phone that your order is delayed & we will endeavour to deliver your parcel as soon as possible. If an unexpected event occurs, we will give you an estimated time of delivery & we will offer you the option of a refund.